Store Overview
Distributor
Takao Kojima
Operations Manager
Takao Kojima
Sales company location
34 Shirakawa River Uphill Valley, Uji City, Kyoto Prefecture, 611-0022
Sales company phone number
0774-21-3381 (10:00-17:00)
Closed on Wednesdays and Thursdays
fax
0774-21-5483
Seller's email address
Home page address
Payment Method
Cash on delivery/Credit card: VISA/MasterCard/JCB/AMEX/Diners
Required amount other than the product price
Shipping costs will be charged together with the product price.
Hokkaido [Hokkaido] 1,850 yen Okinawa [Okinawa] 1,850 yen Northern Tohoku [Aomori, Akita, Iwate] 1,050 yen Southern Tohoku [Miyagi, Yamagata, Fukushima] 1,000 yen
Kanto region (Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gunma, Yamanashi, Tochigi): 900 yen
Shinetsu [Nagano and Niigata] 900 yen
Shikoku [Tokushima, Kagawa, Kochi, Ehime] 900 yen Kitakyushu [Fukuoka, Saga, Oita, Nagasaki] 900 yen Minamikyushu [Kumamoto, Miyazaki, Kagoshima] 900 yen
Tokai [Shizuoka, Aichi, Gifu, Mie] 800 yen
Hokuriku [Toyama, Ishikawa, Fukui] 800 yen Kansai [Kyoto, Shiga, Nara, Osaka, Hyogo, Wakayama] 800 yen Chugoku [Okayama, Hiroshima, Yamaguchi, Tottori, Shimane] 800 yen
Product delivery time
Normally, we will ship your order within 3 business days. For pre-orders, we will ship the new tea product as soon as it is ready. If you have not received your order within 2 weeks, your order may not have been processed properly.
Please contact us by email or through the inquiry form. If the item is out of stock, we will contact you.
*Due to the customer's area of residence, weather, traffic conditions, and other unavoidable circumstances, delivery may take longer than expected or we may not be able to meet your requested delivery time.
*You can also specify the delivery time.
For orders from overseas:
Please contact us for inquiries.
Returns Policy
Please be sure to contact us within 7 days of delivery.
*We do not accept returns for any reason due to customer convenience.
Return Shipping Fee
We will cover the cost of replacing defective products or products delivered in error. Please note that we cannot accept returns or exchanges due to customer convenience.
About defective products
Once you receive the product, please check that it matches your order immediately.
We take every precaution to ensure the quality of our products, but if there is a defect in the product you receive, please contact us by email (uji-kojimaseicha@tiara.ocn.ne.jp) or via our inquiry form.
We do not accept returns for any reason whatsoever.
If the parcel is sent via regular mail or other means that do not leave a proof of shipment, we cannot be held responsible for any accidents such as loss or misdelivery.
*If the package is returned due to customer's reasons such as refusal to accept the package or absence, the customer will be responsible for the return shipping fee.
*If you place multiple orders, the items may be delivered separately.
[Product return address]
〒611-0022
34, Shirakawa River, Uji City, Kyoto Prefecture
To: Kojima Tea
TEL: 0774-21-3381
Privacy Protection
Please check our privacy policy for information on how we handle personal information.
inquiry
If you have any questions, please contact us using the inquiry form.
